Operational success is critical
We know that ICT forms a critical element of the operational success of the Emergency Services and a robust service delivery model is key to that success. This applies to the operational effectiveness (Command and Control and Communications) and training of first responders, the Asset Management of their equipment, as well as supporting the non-emergency administrative functions and wider corporate aims. In the face of reduced budgets and increasing compliance demands such as GDPR, services are turning to technology to drive efficiency whilst improving community engagement and operational outputs.
There is an ever-increasing demand to gather more data and make it readily available to personnel wherever they are, whenever they need it. It is also imperative that the data is optimised for ease of consumption and tailored to the context of the incident or event. We are experienced in supporting organisations with their data management needs and delivering the ICT infrastructure to support their requirements. We also provide products and solutions for the frontline, capable of safely operating in the most extreme environmental conditions.
“CI worked very hard to ensure that the project ran on schedule, and to budget. The Fire and Rescue Service can now serve and protect the local community more effectively.”Emergency Services Client