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Job Description

Position:

Defence Trainee Account Manager

Benefits:

Pension - Including option to join Salary Exchange for Pension scheme (SXP)
22 days holiday entitlement rising to 25 days after 5 plus years' service
Death in Service
Out of town offices with free parking
Private Medical Insurance
Company supported CSR Volunteer Day plus two days for personal wellbeing
Corporate gym membership available, partially subsidised by the Company

Business Unit:

Defence

Reporting to:

Director, Defence

Location/site:

Basingstoke

Vetting requirements:

Yes

Company Overview

Centerprise International (Ci) was established in 1983 and has over 30 years of experience and expertise in providing innovative products and services. Our financial strength, and breadth and quality of services offered, together with our enviable record of success in supplying under many framework agreements and winning many government contracts makes Ci one of the leading ICT suppliers. Our cash reserves, recent strategic acquisitions and the quality of contracts held are an assurance of our future growth.

 

Throughout its history, Ci has evolved to meet market demands and now offers Managed Services and Solution Design to complement our own products.

 

Ci actively seeks to attract talented ambitious individuals, to nurture and develop through their career with the organisation.  The Ci Group comprises of wholly owned companies and a joint venture business, so the opportunity to build a wide and varied career path truly exists.

 

All employees have the opportunity to learn from successful, capable business professionals within the organisation, to absorb knowledge and experience first-hand how a thriving privately owned business operates. 

Business Unit Overview

 

Role Description

The Defence SI Trainee Account Manager will be taught to develop and grow an existing customer base enabling them to gain the skills required to increase Centerprise’s Defence market share, with the aim of closing new business opportunities as an established and independent Account Manager within their first year. Due to the nature of this position, the new starter will be required to successfully undergo Security Clearance within 3 months of commencing the role.

Essential duties and responsibilities include the following:

  • Utilise demand generation activity to develop new potential  customers by qualifying and tracking leads, researching and identifying key contacts, establishing business relationships, qualifying new accounts and engaging with customers at all levels in order to build a solid go-forward pipeline of business opportunities.
  • Develop networks of relationships and contacts across allocated accounts in order to generate internal referrals with the aim of closing more opportunities in new areas of Defence.
  • Develop and maintain relationships with key partners and existing customers through regular face-to-face engagement and meetings. 
  • Create solutions with either partners or internal pre-sales then work with Bid Management to deliver competitive proposals, and ensure compliance with the stated processes and methodologies.
  • Monitor client satisfaction and elevate issues of dissatisfaction for quick resolution in order to drive customer retention and renewals.
  • Collect and manage the necessary competitive advantage by establishing business intelligence through close engagement with all stakeholders.
  • Work with our partners to share, develop and evangelise Centerprise’s value proposition to the Defence sector.
  • Develop broader sector knowledge and experience to allow for portfolio development within Centerprise.

 

As with all personnel within the business, the individual will also be required to show:

  • A commitment to comply with the Company’s Information Security Policy
  • A commitment to promptly report any security weaknesses or incidents
  • A commitment to adopt and maintain a Health and Safety culture within the Group

Competencies

Collaborate & Influence Makes an effort to connect with people outside the immediate team and has the ability to positively influence the way others think.
Conviction & Courage Will take a stand and share a point of view, understanding he/she may not always be right.
Communication Skills Effectively communicates his/her thoughts in a well organised and effective manner in order to get the desired message across.
Drive for Results Demonstrates a strong work ethic committed to seeing tasks through to completion, whilst taking responsibility for and taking pride in achieving successful results.
Decision Making Makes good timely decisions within his/her authority, that affects his/her work. Open to change and challenge the status quo where necessary.
Innovation Pushes him/herself to think beyond the obvious, contributing new ideas to enhance our ways of working and ensure high quality deliverables.
Focus & Prioritisation Develops measurable objectives, with management guidance, to focus and prioritise what’s important, ensuring efficiency and effectiveness in the delivery of work/projects.
Problem Solving Solves routine problems effectively, gathering the information necessary to consider a potential way forward that you can share with your manager.

Experience and Skills

Essential

  • IT knowledge
  • A passion to drive new business and ability to work within a fast-paced environment
  • Experience in a sales environment
  • Be a highly motivated pro-active self-starter
  • Career focus with a desire to work within a dynamic sales team
  • Competent in MS Office package, i.e. Word, Excel, Powerpoint, etc.

Desirable

  • Knowledge or relevant customer communities, projects and programs
  • Genuine interest in the Public sector market
  • Knowledge of the public sector procurement environment

Company Profile

Essential

  • Customer-Centric - Ensure customer satisfaction is our number one priority
  • Commitment - Be true to your work and go the extra mile to deliver on your promise
  • Courage To Challenge - Have the strength to make a difference and don’t be afraid to constructively challenge the status quo
  • Succeed - Be innovative and do all that is reasonable to deliver a positive outcome
  • Dedication - Giving your time and energy in the best interests of the Company

Education/Qualifications/Specific training

Essential

  • Minimum A-C in GCSE Math and English
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