Pension – Including option to join Salary Exchange for Pension scheme (SXP) 22 days holiday entitlement rising to 25 days after 5 plus years' service Out of town offices with free parking and onsite sandwich/coffee bar Corporate gym membership available, partially subsidised by the Company Private Medical Insurance Death in Service
Director Defence and Director, Government
Centerprise International (Ci) was established in 1983 and has over 30 years of experience and expertise in providing innovative products and services. Initially an engineering company, Ci has maintained its manufacturing capability and OEM brands. A logistics and manufacturing facility in Wales provides CTO and Authorised Repairs to several manufacturers as well as specialised services to the UK MoD.
Throughout its history, Ci has evolved to meet market demands and now offers Managed Services and Solution Design to complement our own products.
Our financial strength, and breadth and quality of services offered allow Ci to form strong and enduring partnerships with clients and partners and some recent acquisitions have broadened capability further.
Ci actively seeks to attract talented ambitious individuals, to nurture and develop through their career with the organisation.The Ci Group comprises of wholly owned companies and a joint venture business, so the opportunity to build a wide and varied career path truly exists.
All employees have the opportunity to learn from successful, capable business professionals within the organisation, to absorb knowledge and experience first-hand how a thriving privately owned business operates.
Business Unit Overview
The Defence Business Unit is responsible for Centerprise International’s direct and indirect business dealings with the UK’s Armed Forces. The Business Unit holds relationships with the MOD, all of the Front Line Commands and with the large system integrators who are providing solutions and services to the Defence sector. It is responsible for selling and supporting the Company’s entire solutions portfolio into existing and new accounts.
Our thriving Public Sector business is becoming more dependent on e-commerce platforms to meet customers growing expectations. Our portals enable efficient selection and ordering of products and can be tailored to the client to include general and contract pricing and in some instances stock holdings.
Key role reporting to the Public Sector Business Unit Directors, the candidate will play an integral part in contributing to the digital transformation of traditional client price list provision and internal processes to support the e-commerce platforms.
The candidate will be primarily responsible for maintaining, developing and updating our e-commerce and catalogue systems including oversight of the daily automated updates of product and service sets. This is achieved primarily via distribution channel feeds but can be complimented by our own internal stock holdings and services as well as selected third party suppliers.
The constant development of our portals is key so that they remain relevant to our clients, exploit commercial advantage where possible, and streamline our internal sales process where necessary.
Other key tasks include:
MI reporting. Assist in the development and generation of reports both internally and externally. Internal reporting to Director, Defence and Director, Government to include spend analysis and proposals to increase sales. External reporting against SLAs where customer contracts demand.
CSI. Assist in developing additional functionality in line with developing market trends and customer expectations.
Review. Assist in the identification of top sellers for clients and any demand signals that may drive sales. Cross-feed best practice from similar clients.
Resilience. Ensure that as the role develops Work Instructions are in place to fully document the associated processes.
Bid Support. Ability to stand-up demo accounts and provide SME input to tenders.
Change Management. As a sponsor for the e-commerce capability maintain awareness of the improving technical delivery to ensure that change is controlled, and that appropriate knowledge is retained within the business.
The successful candidate will be required to achieve Security Clearance within 6 months of joining the team.
As with all personnel within the business, the individual will also be required to show:
A commitment to comply with the Company’s Information Security Policy
A commitment to promptly report any security weaknesses or incidents
A commitment to adopt and maintain a Health and Safety culture within the Group
Collaborate & Influence
Makes an effort to connect with people outside the immediate team and has the ability to positively influence the way others think.
Effectively communicates his/her thoughts in a well organised and effective manner in order to get the desired message across.
Is professional and positive in interacting with others and is able to establish rapport quickly, treating others with courtesy and respect.
Drive for Results
Demonstrates a strong work ethic committed to seeing tasks through to completion, whilst taking responsibility for and taking pride in achieving successful results.
Pushes him/herself to think beyond the obvious, contributing new ideas to enhance and ways of working and ensure high quality deliverables.
Focus & Prioritisation
Assists in developing measurable objectives, with management guidance, to focus and prioritise what’s important, ensuring efficiency and effectiveness in the delivery of work/projects.
Experience and Skills
High level of organisational skills
Competent in MS office suite i.e. Word, Excel, Powerpoint etc
Excellent customer service skills
Good communication skills
Possess the ability to prioritise workload
Accuracy and attention to detail
Art/Design related experience
Marketing related experience
Formal Project Management qualifications
Web page development
SQL database familiarity
Customer-Centric - Ensure customer satisfaction is our number one priority
Commitment - Be true to your work and go the extra mile to deliver on your promise
Courage To Challenge - Have the strength to make a difference and don’t be afraid to constructively challenge the status quo
Succeed - Be innovative and do all that is reasonable to deliver a positive outcome
Dedication - Giving your time and energy in the best interests of the Company