Private Medical Insurance Out of town offices with free parking Corporate gym membership available, partially subsidised by the Company Death in Service 22 days holiday entitlement rising to 25 days after 5 plus Pension - Including option to join Salary Exchange for Pension scheme (SXP) Company supported CSR Volunteer Day plus two days for personal wellbeing
Distribution Business Unit Manager
Centerprise International (Ci) was established in 1983 and has over 30 years of experience and expertise in providing innovative products and services. Our financial strength, and breadth and quality of services offered, together with our enviable record of success in supplying under many framework agreements and winning many government contracts makes Ci one of the leading ICT suppliers. Our cash reserves, recent strategic acquisitions and the quality of contracts held are an assurance of our future growth.
Throughout its history, Ci has evolved to meet market demands and now offers Managed Services and Solution Design to complement our own products.
Ci actively seeks to attract talented ambitious individuals, to nurture and develop through their career with the organisation. The Ci Group comprises of wholly owned companies and a joint venture business, so the opportunity to build a wide and varied career path truly exists.
All employees have the opportunity learn from successful, capable business professionals within the organisation, to absorb knowledge and experience first-hand how a thriving privately owned business operates.
Working in the Ci North Sales team within the Ci Distribution arm of Centerprise International with the primary focus of new business generation to build a database of buying clients.
New business wins provide a significant opportunity for Ci North and the Company as a whole, to develop business selling IT hardware, software and associated services Centerprise can provide.
The Account Manager will develop a good understanding of the business issues facing Reseller customers whilst also learning about the full set of capabilities provided by Ci North and the wider company.
The Account Manager will be exposed to every element of the sales cycle, from telephone and face-to-face meetings with the client, to internal meetings, preparation of quotations and proposals, to reporting on all sales activities.
a) Key Objectives
To sell and promote Ci Distribution products and services
To meet/exceed sales targets
To agree performance levels required to achieve targets
To be professional as a representative of Ci Distribution
Develop a database of buying customers
Display effective time management
To make customers aware of the range of products and services Ci Distribution offers
To inform and advise customers on resolving their IT requirements
To follow up on leads
To document and update KPI reports in the correct manner
To update pipeline feedback in daily brief
To submit and daily reports required on time
To get referrals
To identify and report own performance issues
To ensure all of your customers are spoken to at least every four weeks
To meet with customers and potential customers regularly
To ensure the Business Manager is kept regularly informed of your activity
To improve knowledge and skill set required to successfully carry out role
To ensure that any hindrances to performing role are quickly resolved
Reports in to the Business Manager
Integrate into the Ci North and wider Distribution team
Work alongside and communicate with all departments within Centerprise International, adhering to Company procedures
As with all personnel within the business, the individual will also be required to show:
A commitment to comply with the Company’s Information Security Policy
A commitment to promptly report any security weaknesses or incidents
A commitment to adopt and maintain a Health and Safety culture within the Group
Collaborate & Influence
Makes an effort to connect with people outside the immediate team and has the ability to positively influence the way others think.
Conviction & Courage
Will take a stand and share a point of view, understanding he/she may not always be right
Effectively communicates his/her thoughts in a well-organised and effective manner in order to get the desired message across.
Is professional and positive in interacting with others and is able to establish rapport quickly, treating others with courtesy and respect.
Drive for Results
Demonstrates a strong work ethic committed to seeing tasks through to completion, whilst taking responsibility for and taking pride in achieving successful results.
Pushes him/herself to think beyond the obvious, contributing new ideas to enhance our ways of working and ensure high quality deliverables.
Focus & Prioritisation
Develops measurable objectives, with management guidance, to focus and prioritise what’s important, ensuring efficiency and effectiveness in the delivery of work/projects.
Experience and Skills
Good time management and administrative/organisational skills
New business canvassing and conversion into sales opportunities
Ability to form relationships over the phone
Excellent communication skills, both written and verbal, and a confident telephone manner
Demonstrable sales skills, ideally formed by proven track record in an IT Sales environment
A passion to learn and develop in an IT sales environment
Competent in MC office, i.e. Word, Excel etc
Understanding of the IT market and industry, including products and services relevant to Centerprise’s business
In depth understanding of the IT marketplace
Telephone sales experience
Customer-Centric - Ensure customer satisfaction is our number one priority
Commitment - Be true to your work and go the extra mile to deliver on your promise
Courage To Challenge - Have the strength to make a difference and don’t be afraid to constructively challenge the status quo
Succeed - Be innovative and do all that is reasonable to deliver a positive outcome
Dedication - Giving your time and energy in the best interests of the Company
GCSE or equivalent grades A* – C in Math and English