Location: Basingstoke, Chineham, with hybrid working
Business Unit: Private Sector
Reporting Line: Business Unit Manager
This is a strong opportunity for a commercially driven sales account manager who wants to seek new and grow established customer relationships and make a visible impact.
You will develop new business relationships, with the intent for you to take ownership of a small portfolio of existing accounts; helping customers get more value from their technology investment, while driving account growth across a broad solutions portfolio.
If you are motivated by relationship building, consultative selling and long-term commercial growth, this role offers the platform to do it.
Role Summary
Centerprise is looking for a Private Sector Account Manager to seek new business and manage and grow existing business across private sector organisations, education institutions and housing associations. You will focus on developing new relationships and strengthening customer relationships, re-engaging underused accounts and identifying opportunities to expand the services and solutions delivered to each organisation.
What you’ll do
New business
- Seek out new customers to join the Private Sector customer portfolio
- Expand and develop contact points within the client
- Explore opportunities to sell a broad range of services
Account growth
- Manage a small portfolio of existing customer accounts across the private sector, education and housing sectors
- Develop structured account plans to increase revenue and broaden service adoption over time
- Identify opportunities to expand existing relationships into additional services and solutions
- Re-engage dormant or underdeveloped accounts and build them back into active customer relationships
Customer engagement
- Build strong relationships with key stakeholders, including IT leaders, operational leaders and procurement teams
- Hold regular customer meetings to understand business priorities, technology plans and future requirements
- Position solutions that support infrastructure, resilience and digital transformation goals
- Build wider, multi-level relationships within customer organisations
Portfolio development
- Introduce customers to relevant solutions across the wider Centerprise portfolio
- Expand accounts beyond initial purchases into managed services, cloud, infrastructure, resilience and specialist environments
- Diversify customer spend across multiple technology areas
- Increase adoption of the wider technology portfolio over time
Commercial management
- Produce proposals, quotations and commercial documentation
- Manage renewals, contract discussions and procurement activity
- Ensure opportunities support margin and commercial objectives
- Maintain accurate forecasting, pipeline management and opportunity tracking in Dynamics CRM
Collaboration
- Work closely with internal technical teams and vendor partners to shape customer solutions
- Support account growth through marketing campaigns and vendor initiatives
- Share customer insight and opportunity intelligence across the wider sales team
What success looks like
- Annual revenue grows consistently across your managed account base
- Dormant and underused accounts are successfully re-engaged and developed
- Customers adopt a broader range of Centerprise services and solutions
- Strong, long-term relationships are built across multiple stakeholder levels
- Pipeline visibility, forecasting and CRM records are accurate and reliable
What you’ll bring
Core experience
- Proven experience in a B2B account management or sales role
- A track record of growing revenue within existing customer accounts
- Experience managing customer relationships and identifying expansion opportunities
- Ability to manage multiple accounts and opportunities at the same time
- Strong presentation, proposal development and commercial management skills
Technical capability
- Understanding of IT infrastructure, managed services or technology solution sales
- Familiarity with managed services and infrastructure environments
- Awareness of business continuity solutions, including BaaS, DRaaS and Microsoft 365 Backup
- Ability to understand customer environments and position appropriate solutions
- Competence in Microsoft 365, CRM platforms and modern sales tools
Behaviours/approach
- Commercially driven and motivated by account growth
- Confident in building long-term customer relationships
- Organised and disciplined in pipeline and account planning
- Strong communicator who can explain technology solutions in clear commercial terms
- Comfortable engaging with directors, IT leaders and senior stakeholders
Desirable
- Experience working with customers across the private sector, education or housing sectors
- Experience using Dynamics CRM
- Exposure to vendor-led sales initiatives, campaigns or partner programmes
Why join Centerprise
Centerprise is a well-established UK technology provider with over 40 years of experience delivering infrastructure, cloud, managed services and lifecycle solutions. It combines the strength of a national organisation with the agility of a growing business, supporting public and private sector customers across the UK.
For this role, that means:
- Joining an expanding private sector team with clear growth ambition
- Inheriting an existing portfolio with genuine scope to increase value and deepen relationships
- Selling across a broad and relevant technology portfolio rather than a narrow product set
- Access to presales, vendor, marketing and onboarding support to help you succeed
Benefits
Financial & lifestyle
- Uncapped commission
- Car allowance
- Pension, including the option to join the Salary Sacrifice or Exchange for Pension scheme
- Holiday Purchase Scheme
- Ci Christmas Savings Club
- Ci Lottery
- Salary sacrifice charity donation scheme
- Free parking at out-of-town offices
Health & wellbeing
- Private Medical Insurance available, partially subsidised by Centerprise
- Corporate gym membership available, partially subsidised by Centerprise
- Death in Service cover at four times basic salary
- Two days for personal well-being
- Company supported CSR Volunteer Day
Work-life balance
- 25 days holiday, rising to 28 days after more than five years’ service
- Hybrid working, with office attendance on Tuesday, Wednesday and Thursday, and optional office or home working on Monday and Friday
Our culture
Centerprise offers the stability of an established business and the energy of a company that continues to grow and adapt. People are trusted to take ownership, build strong working relationships and contribute to a collaborative environment where customer focus, commitment and results matter.
Apply now
If you are ready to grow existing accounts, build lasting customer relationships and help shape the next phase of Centerprise’s private sector growth, we’d like to hear from you.