CiCloud is the Group’s UK-hosted cloud platform for regulated and risk-aware organisations. It supports cloud hosting, backup, disaster recovery and storage services, delivered with a clear support model and predictable commercial control.
CiCloud helps organisations host and protect workloads across hybrid and cloud models, with UK data residency and practical routes to migrate, recover, and scale. It is designed for customers who want cloud benefits without losing visibility, control, or accountability.
UK hosted infrastructure with private cloud options for workloads that need predictable governance.
Managed backup designed for consistent protection and reporting.
Defined recovery targets and recovery readiness built into the service.
Scalable storage for archive, backup data and longer retention requirements.
CiCloud services are delivered from UK facilities, including Newport in Wales and Ark Data Centres, supporting UK data residency and sovereignty requirements.
The platform security model includes published security controls and certifications across security, service management and continuity, including ISO 27001 and cloud-specific controls aligned to ISO 27017 and ISO 27018.
CiCloud provides 24x7x365 support from certified engineers with SLAs, so customers move from design to live service without avoidable friction.
A UK sovereign platform the Group can standardise on
CiCloud gives Centerprise teams a UK-hosted route for workloads where data residency and accountability are non-negotiable, creating a consistent default for regulated hosting and recovery requirements.
Built to support resilience outcomes across the portfolio
CiCloud’s Backup as a Service and Disaster Recovery as a Service strengthen resilience-led engagements, supporting recovery planning and testable recovery outcomes alongside the Group’s wider continuity capability.
A clearer cross-sell path for existing customers
CiCloud provides a repeatable way to extend existing Private and Government relationships into hosted services, with onboarding and ongoing operations aligned to the Group service model to reduce friction from proposal to live service.
