Intelligent Service Delivery from an Intelligent and Capable Service Provider.
CI has helped save BCUHB a lot of time and money, and their excellent and responsive service means we can call off any number of devices as and when we need them, and they arrive on site the next day.
CI had the expert capabilities to fully support Wiltshire Council, from assisting in the creation of the laptop build, right through to the asset retirement of the old laptops.
CI has proved themselves as an agile partner to TDBC and we hope to continue working with them into the future.
We are very satisfied with the service that we receive from all members of the Service Desk team, in terms of both the technical ability to resolve issues, and friendliness and professionalism. I have real confidence that the team will find a solution, whatever the issue,and appreciate that they keep working on the trickier problems until they are fixed (rather than giving up, which we experienced sometimes with our previous provider). I deal most frequently with Allun and Tom (Pearce) and find them both excellent.
CI play a huge part in ensuring the future success of our Academy; from building and managing all of our IT Infrastructure, to providing 24/7 support, ensuring our systems are 'always on' and 'live'
Support from CI, whether on the phone or through site visits, has been excellent. Getting suggestions and being listened to definitely makes a difference. I just wanted to say how pleased the Academy has been with our choice of Centerprise.
Centerprise have exceeded our expectations by listening to and understanding our requirements. Their knowledge and experience has been vital to the successful integration with the Academy's infrastructure.