Just want to say thank you for our first of many successful DR test and as this was our first experience with running PIB DR test in partnership with Centerprise International, I must congratulate the whole team for their professional and helpful approach for the DR test experience and for Duncan for the arrangement and the hosting of PIB team.
Jas and his technical team, thank you for your assistance and sorting out the issues with Microsoft Office in a very good and timely manner and thank you for paying attention to the small bits such as allocating and naming staff workstations in advance which was a good help.
The resilience and effectiveness of LEARN has been fundamental in supporting a large number of staff to work from home. Over 400 LEARN devices from Lyneham have been re-rolled and accounts created to enable user training to be delivered in support of wider-MOD requirements.Your Level 1 and Level 2 engineers have been outstanding, putting their collective shoulders to the grind stone and just delivering. Their efforts have been amazing to watch and heartening to see all the LEARN team pull together to deliver excellent service to MOD. I would be grateful if you could thank all your staff involved in delivering LEARN and assure them that their efforts are noticed and very much appreciated.
Many thanks for sending me a comprehensive set of documentation of the UAT that has now been completed. I must congratulate you on getting this difficult task completed on time. The Centerprise team have worked through very challenging circumstances of Covid-19, in addition to the larger than normal decant, in getting the implementation completed on time. Not to mention the 10-hour journeys you had to make from the South to get to Leeds. A special thanks to Alison on picking up this project and running with it so quickly and capably. The Trust have confirmed that they are happy with the completion of UAT, with the exception of a few snags that are remaining. Hopefully your efforts will be remembered through a successful opening of the new school to create a long-lasting relationship with the Trust.
A huge thank you for pulling together at short notice for Link Financial, and thank you Link for the swift communications back to Ci.
Sarah has been exceptional in the year she has been with us. Her skill set allows her not only complete the contractual element of her employment but provide additional knowledge and experience to myself and other users in OACTU. This week has been unprecedented in the volume of requests (due to COVID-19) and the fact that decisions or not are being made very last minute here. The expectation on 'LEARN' to deliver a solution for OACTU has been unrealistic in the timeframe but Sarah has risen to this challenge and I would very much like this to be recognised
Thank you to all of the 23T team for your fantastic ongoing support and intelligent design when building our network. It's been a challenging week, but easier than expected to manage the technology aspect of this huge change. You are all an asset to our academy, and I thank you!
I'd like to give you really positive feedback for your IT staff based in 1HGR, forever going the extra mile, without a hassle and extremely helpful! I turned up in the IT Room LG/19, adhoc and they both assisted me with various issues, which I was struggling with. They both took the time to show me where I was going wrong and I was then able to complete my tasks quickly, then teach the rest of my team! They are both a great asset to your team!
The expectations of our IT infrastructure have been met, and it’s great to have the reassurance of – and trust in - a fully resilient, managed IT solution.